The Customer acknowledges that there is the possibility that his order may be opened and inspected by authorities, customs, health regulators, etc. Therefore, it may delay the receipt of your order. Furthermore, inkapowder.com cannot accept any responsibility for delays in shipment due to “major forces”, which are beyond our control, such as natural disasters, earthquakes, hurricanes, etc. Refunds We do not refund orders intercepted by customs in your country because the products are natural and have expiration date, and are not suitable for replacement. Inkapowder.com reserves the right to offer refunds under certain extenuating circumstances on orders, but not shipping costs.
We will only issue refunds if you cancel your order prior to shipping. If there is a problem with your order, such as a wrong item or product, we can issue you a partial refund with the corresponding missing amount.